SHIPPING AND MILITARY DISCOUNT INFO - IMPORTANT

PLEASE DOUBLE CHECK YOUR METHOD OF SHIPPING - If you select the WRONG method, WE MUST CONTACT YOU FOR YOUR CREDIT CARD INFORMATION TO COVER THE COST OF MAILING YOUR ITEM!!!   THIS DELAYS OUR SENDING YOUR ORDER OUT!!!

• As our small way of saying "thank you for your service to our country," to those currently serving in the Military,  please use the discount code "DD214" at checkout and you'll get an automatic 15% discount on your subtotal.  Please use your military email when placing an order.

• For our Veterans, please email us...we recognize your service to our country and we apologize for asking you to take this extra step.  You are also entitled to this discount.  Sadly, we've had a lot of "bad guys" lie about serving, just to get the discount so we have to be a little more diligent.  

• For our Armed Forces Buyers using APO/FPO/AE/DPO addresses, please select "USPS Priority Mail" on your shipping option at checkout (not international). Enter your zip code and "USA" for your shipping address (not the country you are serving in).
  
  

LOCAL PICK UP:  CONTACT US FOR LOCAL PICK UP OPTIONS - ONLY APPLICABLE IF YOU ARE PICKING UP YOUR ORDER IN COLLEGE STATION, TEXAS. Only those items that are in stock at our warehouse may be picked up locally (which means you don't pay shipping). Items that we have custom made or have to order from our suppliers are not eligible for local pickup (custom metal art, bedding, furniture, etc.).

• Postage is based on the total weight of your purchase(s) boxed up and ready to ship out via Priority Mail or FedEx Ground, not on the item alone. Our shopping cart is automatically linked to the United States Postal Service and FedEx, so when you check out, the shipping charges are calculated by the USPS or FedEx (not us).  Your shipping charges are based on what the carrier charges (we don't believe in making money off of shipping).There is a $1.50 S/H added to each order.
  
  
• We print all of our USPS labels through Stamps.com. You'll receive a notification from them that your package has been shipped, along with your tracking number and a link to the USPS to track your package. Note that this could go into your spam mail, depending on your settings. You can also check on your order by going into your account - date of shipment and the tracking number will be entered at the time of shipping.
  
  

• With the exception of our framed battle flags (which are shipped in very large boxes and we have to ship FedEx), USPS is cheaper within the State of Texas than FedEx is.  If you're in Texas and want to use FedEx, your package will get there in 1-2 business days so it really makes no sense for you to pay for FedEx 2nd Day.  If we're sending a package out of the State, FedEx is usually cheaper than USPS.  Our software program is linked to FedEx and you will automatically receive an email with your tracking number.
  

• NOTE: If you have chosen the wrong shipping method for your location or order, or if the shipping rates are not available when you order, we will charge shipping separately before your order will be shipped. After your item(s) are boxed up and weighed out, we will notify you of the exact shipping charges that we will need to charge to your credit card.
  
  
• Shipments will be made within five business days of receipt of payment. Occasionally, we will be out of town on business and we will notify you via email if there will be a delay in shipping your item to you. On those rare occasions where we run out of inventory, we will also notify you of the delay.
  
  

PAYMENTS, RETURN POLICY

If you are paying by mail, please send a money order (no personal checks or cash please). Once we receive your payment, your order will be sent out. Please make your money order out to Texas Trading Post, 504 Guernsey, College Station, Texas 77840.

When entering your credit card information for your order, please make sure your billing address is EXACTLY the same as the one on your monthly credit card statement. There is a separate field for shipping to a different address. Your credit card will not be accepted by the shopping cart if the billing information doesn't match with your card billing address.

Most items can be returned for a refund. Any item must be returned within seven days with its original packing, and the buyer pays the cost of return postage, and must enclose a reason for the return. We do not accept returns on furniture, custom orders, volume purchases or artwork. We also can't refund the initial shipping costs. If you need to exchange an item, you must enclose a check for the return shipping costs. The item must be carefully packed up when returned as we can't refund for something that was not propertly wrapped.

We primarily ship USPS Priority Mail, First Class Mail and USPS Priority Mail International. On oversized or heavier weight items, if it is more cost effective than USPS, we use FedEx Ground. Postage is based on the total weight of the item(s).

DAMAGE IN TRANSIT:  We cannot be responsible for goods lost or damaged by the carrier. We package our items very carefully, but once they are out of our hands, we have no control over how it is handled. We can't reimburse you the money for the broken item but we welcome you to select another item on our website of equal value and we will send it to you at our cost.

On those occasions when our shipping software program has a hiccup and doesn't include your shipping costs, we will be in touch with you immediately. We don't have access to your credit card information and will need for you to give that to us so we can charge for shipping.

INTERNATIONAL ORDERS

International buyers: All taxes, duties and fees for your country are your responsibility, and are not included in your purchase cost. We have no way of knowing what those fees will be in advance. It is our experience that Mexico has the most difficult (and unreasonable) customs regulations and you will be charged a high rate in taxes and duties for your package, so please be aware before you place your order. Also, Canada can delay your package up to 10 days in Customs before it is sent on.  If you are sending a package overseas, please email us with the recipient's phone number as it is required on the customs form.

GOD BLESS TEXAS!

We are HUB certified!